Accessibility

Introduction

This access statement aims to describe our services.
We want to ensure your experience touring with us is as comfortable as possible!

Please let us know of any special requirements before booking your tour with us by emailing tours@discoverscottishborders.com or via the contacts at the bottom of this page.

It is essential you give us prior notice should any mobility aids be required!

Our Tour Type

To get the best experience of our set tours and possibly many of the bespoke tours these will lead to travelling distances in a vehicle to and from a number of sites. They will also require long walks up to around or more than 2 miles. Due to the nauture of thier location the walking part will be over muddy terrain, fields and steep climbs, without proper laid out paths. As with Scotland’s weather patterns you can expect 4 seasons in 1 day and can dramatically change from sunshine, rain and windy conditions. Appropriate clothing should be brought along to accommodate this.

We can arrange bespoke tours that are site seeing tours from the vehicle but these will be restricted in the type of sites that can be visited. Also tours around towns can be arranged where the paths will be paved and access the drop pavements to cross roads.

Our Vehicles

Ideally we would tour with up to 4 people in a car to the locations, but we can arrange a hire vehicle for more people in terms of a people carrier.

These vehicles will be entered through the passenger doors and will require a step to get into them. It is possible to store a walking aid with in the luggage compartment but please check with us first to ensure it is able to fit!
We are not able to offer assistance getting in and out of a vehicle or any mobility assistance on the tour and you should be comfortable entering and exiting the vehicle by yourself or with assistance from a travelling companion.

Should a child be travelling on the tour a child seat would need to be provided as per the UK child car seats regulations.

Seat belts are provided on all seats of the vehicle and should be fastened at all times in the vehicle!

Pick up points

We will be able to pick up from places such as Hotels, B&Bs, Train stations, Bus stations on public roads.

Language

We will provide our tours in English. Although our guide speaks with a native tounge of Scots and Borders Dialect and may use words that are not found in the English Language as they are relevant to the area to tell the story. He will gladly answer any questions and explain further any subjects you are unsure about.

Stops along the way

We will make comfort stops along the way and should try as possible to include a stop every 1.5 hours. Should you wish to make a stop please ask the guide where he will find a suitable place.

As these facilities are provided by 3rd party that are owned by public or priviate owners we are unable to be specific about the accessibility of these places.

We will provide opertunities to stop along the way for photo opportunities etc.